Servicelink
We are here for you
Your machines
never wait.
Neither do we.
Pike ServiceLink is the service portal for your entire fleet. File a work order, watch it move through inspection, parts and repair, and know exactly where your machine stands — every step, every location, every time.
Start to finish
Every work order tracked
One account
All locations & machines
Live updates
Status, schedule, parts
Work order lifecycle
You always know what is happening
- 01
You submit
Work order filed against the exact machine and location.
- 02
Pike receives
Admin sets status and schedules an inspection.
- 03
Inspection recap
Findings posted to the work order thread.
- 04
Parts & repair
Parts ordered, repair status updated as it moves.
- 05
Back up and running
Machine returned to service and the order closed.
Locations & machines
One company account. Every location, with machines logged where they are housed.
Complete comms
One thread per work order shared by you, Pike admin and the technician.
Demos & replacements
Request a demo when a unit is aging out or a new need shows up.
Consumables
Order pads, squeegees, filters and brushes from each machine's parts list.
Preventive maintenance
PM packages built around your fleet
Scheduled visits, wear-part inspection and battery care — pick the coverage and visit frequency you need and we'll quote it.
See all packages in the portalDown machine? We are here for you.
Set up your account and get your first work order moving in minutes.